Dune Crest Hotel Privacy Policy

At Dune Crest Hotel, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.dunecresthotel.com interact with our email campaigns, or engage with our services.

1. Information We Collect

We collect personal information you provide directly and through automated technologies, including:

Personal Information Provided by You: Name, email address, phone number, mailing address, and other details you share when booking a stay, signing up for our newsletter, or contacting us. Automatically Collected Information: Data collected via online cookies, pixels, hashed emails, and other tracking technologies, including your IP address, browser type, device information, and browsing behavior on our website. This helps us enhance your experience and deliver personalized marketing.

2. How We Use Your Information

We use your information to:

Process bookings and provide customer support. Send promotional emails, newsletters, and marketing communications (you may opt out at any time). Analyze website usage and improve our services using tools like cookies and pixels. Comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your information with:

Trusted third-party service providers, such as Sojern, for marketing, analytics, and email campaign management. Legal authorities, if required by law or to protect our rights. We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies, pixels, hashed emails, and similar technologies to collect data about your browsing behavior. These tools help us personalize your experience, deliver targeted ads, and analyze website performance. You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

Depending on your location (e.g., California, Canada, or the EU/UK), you may have rights under laws like CCPA, CASL, or GDPR, including: Accessing, correcting, or deleting your personal information. Opting out of marketing communications. Limiting the use of certain tracking technologies. To exercise these rights, contact us at reservations@dunecresthotel.com

6. Data Security

We implement reasonable measures to protect your information but cannot guarantee absolute security. Please notify us immediately of any unauthorized access concerns.

7. International Data Transfers

As our guests come from various regions, your information may be transferred to and processed in countries with different privacy laws, including the United States. We ensure appropriate safeguards are in place.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via our website or email.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Dune Crest Hotel Email: reservations@dunecresthotel.com Phone: 508-487-9090

Commercial Street, Provincetown